Confirmed Sales Customer
"Confirmed Sales Customer" means that this consumer has been verified as having purchased a vehicle from Ed Morse Cadillac Tampa.
Confirmed Service Customer
"Confirmed Service Customer" means that this consumer has been verified as having serviced their vehicle at Ed Morse Cadillac Tampa.
Mar 1, 2013
Lumbar on passenger side not operating. ...
Lumbar on passenger side not operating. Auto needed 50,000 mile service. Carlos Martinez, my service consultant handled all service and kept me informed on a timely basis. Part for lumbar was not available and I was given choice of overnighting it at my expense and having car fixed next day or going regular mail at no extra expense and getting it fixed next week. Since part is not operation critical, I chose to wait. I am satisfied since I was given options and made my own choice. Carlos, as always, did a great job!
Posted 109 days ago
Thank you for the opportunity to service your vehicle. We really appreciate the positive feedback. Please let us know if there is anything else we can do to assist you in your transportation needs. We can be reached at 813-968-8222.